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Ortho Development gets more people moving

Jun 07, 2016
Credit : GMI Post

The U.S. is at the forefront of orthopedic innovation as healthcare hubs on the East and West coasts carry out new research and develop groundbreaking products. Beyond those two centers, Salt Lake City in Utah is home to Ortho Development, a company that brings together American innovation and Japanese demand.

Ortho Development’s headquarters in Salt Lake City. Credit: Ortho Development

The company started in 1994 with the idea to develop joint replacement technology that would enhance mobility for people suffering from arthritis and help them return to the activities they love most.

“Worldwide, orthopedic surgeons view American technology and innovation as being the gold standard. Our product development focuses on taking the best, clinically proven implant designs and making evolutionary refinements,” explained CEO Brent Bartholomew.

Tokyo-based Japan Medical Dynamic Marketing, Inc. (JMDM) is the company’s majority owner and distributor in Japan. Led by Masao Okawa, JMDM is the largest self funded Japanese orthopedic company and is listed on the Tokyo Stock Exchange (7600).

Ortho Development’s model has succeeded in Japan partly because Japanese surgeons value American technology and the association with JMDM.

“What sets us apart is our commitment to develop products specifically for the Japanese market, using the latest in materials and technology. There is also a definite cultural closeness between Ortho Development, JMDM and our surgeon customers in Japan,” Bartholomew said. 

LANDESK helps IT keep up with ease

Jun 07, 2016
Credit : GMI Post

As the power of computers double every 12 to 18 months, the technologies that rely on their capabilities must do so too. With that rapid pace of innovation, businesses — both large and small — face cybersecurity threats and information management challenges.


For LANDESK CEO Steve Daly, improving the relationship of end-users and businesses with information technology is key to surmounting those challenges.

“Our mission is primarily around industry enablement, or we can help businesses improve their productivity by making it easier for them to manage and secure devices,” Daly explained.

Managing over 250 million computers globally, LANDESK, solves key issues that businesses worry about such as managing different devices using different operating systems, improving end users’ experiences through simple interfaces and harmonizing different applications under one system.

In addition, customers can mitigate up to 85 percent of targeted cyberthreat intrusion techniques using preventative endpoint security solutions from the company.

The Salt Lake City-based company sees Japan as a foundational market as the country sets the pace in IT development for the rest of Asia. LANDESK has a team of engineers dedicated to Japanese customers, and works with SCSK and local partners to ensure customers get the most from their investment.

How to safeguard a revered Japanese brand

Jun 07, 2016
Credit : GMI Post

Established originally as Rocky Mountain Equipment Co. in 1952, Komatsu Equipment is the sole distributor and maintenance provider of Komatsu construction and mining equipment for the states of Utah, Nevada and most of Wyoming.

Merging innovative technology and precision engineering, Komatsu’s construction and mining equipment remains the first choice for many companies because of its respected reputation around the world and its prestigious heritage.

Komatsu Equipment CEO John Pfisterer.

Through its North American subsidiary Komatsu America, Komatsu Ltd. launched a new line of construction equipment with its iMC or intelligent machine control technology, which allows operators to handle the machinery more easily and shorten the learning process drastically.

“The Japanese identity suits us very well, particularly in this distributorship. Komatsu products are well engineered. That high quality, like a lot of Japanese products, rings true with a lot of our customers,” said CEO John Pfisterer.

While leading-edge technology found in Komatsu’s machines is one aspect that has helped clients become successful, a client-first philosophy has also consolidated its customer base.

Pfisterer, who has been Komatsu Equipment’s CEO for almost a decade, must know because he was once a buyer of the equipment he now sells.

“I want our people to be good listeners when customers seek solutions from us. I really want to understand what our customers need. If we can help make the customer more successful, then we get to share in that success. And that differentiates us from the competition,” he said.

Obtaining knowledge about their customers, Pfisterer emphasizes the importance of maintaining a relationship with them once the equipment is sold.

“Equipment maintenance is my background. What happens after the sale is key to this business. Our growth strategy is to consider after-sales relationships as integral to the company’s growth,” he explained.

Safety is another hallmark of Komatsu Equipment. In fact, its Salt Lake City branch and four other branches recently garnered the Safety and Health Achievement Recognition Program (SHARP) Certification from the U.S. Occupational Health and Safety Administration.

“Safety is not just our priority, it’s a value. Priorities change, but values don’t,” Pfisterer said.

Despite a downturn in mining, the company chief sees continued opportunity in all areas of the business in the coming years.

“We’ve grown this company significantly in all aspects since 2007. We’ll continue to be partners of Komatsu America and Komatsu Ltd. in their success,” he said. 

Southwest USA 2016 was prepared for and originally printed in The Japan Times Newspaper.

PDF of the printed report

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