In the most recent rankings released by Skytrax, recognized as a leading global air transport rating organization, the Houston Airport System now boasts two four-star rated airports — the George Bush Intercontinental Airport and William P. Hobby Airport. Houston is now the only city in the Western Hemisphere with two four-star rated airports. Only Tokyo, with Narita and Haneda airports, can boast the same level of airport service excellence.
Its dedication to excellent customer service, world-class amenities and growing international service played a huge role in earning the Houston airports this distinction. Bush and Hobby airports connect Houston to the world, serving nearly 55 million passengers overall in 2017, including more than 11.2 million international passengers.
A big factor of that steady growth in international traffic is the expanded connections to Japan and the Asian markets. In 2017, with nonstop flights offered by All Nippon Airways and United Airlines, Bush airport saw more than 300,000 international passengers to and from Japan. Since 2012, Bush airport has seen significant air service expansion to Asia overall and traffic has increased by 170 percent for the region.
This connection helps expand Houston’s global profile, establishing this diverse city as a hub for international culture and commerce.