“We’re blessed. We’ve had this incredible run. We have been in business for 67 years and we’re just growing, and growing stronger,” said Dependable Global Express (DGX) President Brad Dechter.
What started with a single truck that hauled steel, DGX has grown to become a true global ocean and airfreight forwarder. Founded by Harry Massman in 1950 as Dependable Trucking, the company, with the help of his son Ron, is now a one-stop shop that boasts five divisions and a network across 20 countries.
With more than 60,000 clients from every industry, DGX, a division of The Dependable Companies, adapts to the needs of their customers and supports each of their divisions by hiring the right people. “Everybody will say they employ the best people. But I won’t tell you that we employ the best. I will tell you that we employ passionate people who care,” stressed Dechter.
Aware that the Japanese market demands a very high level of service, DGX prides itself in having a Japanese national as part of its executive team.
“I was able to explain our culture. I explained what we had to do for the Japanese customers,” said Business Development Manager – Far East Atsumi V. Kobayashi, who works closely with DGX Japan Managing Director Kohta Takemoto to grow their operations to more than just a Tokyo office. With state-of-the-art computer
software being developed, DGX will vastly improve operational efficiency and further strengthen its commitment to providing excellent service.
“This will open up an entire new world for us. We will be best in class,” explained Dechter.