Dallas/Forth Worth International Airport (DFW) has become the world’s third busiest by aircraft movement (number of takeoffs and landings) and the ninth busiest by passenger traffic (total number of passengers enplaned, deplaned and in transit), based on the latest statistics of Airports Council International.
With five terminals situated on nearly 70 square kilometers, DFW is one of North America’s fastest growing hubs, which accommodated around 63 million passengers last year and served 55 international destinations on five continents.
CEO Sean Donohue said: “We’ve got a couple of priorities. We want to improve customer experience and continue to benchmark ourselves globally, not only against U.S. airports.”
Generating 17 billion US dollars from just cargo handling, DFW accounts for about 10% of the GDP of northern Texas. The airport, named the best cargo terminal in North American by Air Cargo World in 2013, estimates that 65 percent of incoming cargo originates from outside the United States.
Anticipating the continued growth in cargo handling and passenger traffic, DFW has begun looking into ways to improve customer experience and expand its infrastructure, including the construction of a sixth terminal.
Among its first routes to Asia those to Japan, launched nearly two decades ago and currently serviced by American Airlines.
Sean also said: “Our view is that for Japanese companies, there is no better place for a North American headquarters than the DFW area. We continue to grow with Japanese companies such as NEC and Toyota. We’re building a great platform and continue to focus on that opportunity.”